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arcana operations

Software & AI

Custom applications, integrations, data and controlled AI workflows designed around a specific operating need.

Build around the way work runs.

  • Business platforms and staff portals
  • AI assistants and knowledge retrieval
  • APIs, data pipelines and automation
  • Infrastructure, testing and monitoring

What the scope
can include.

Explore the services inside this practice. The evidence label distinguishes recorded client work, custom implementation and development.

AI agents & workflow automation
  • Workflow discovery and automation designCustom implementation
  • AI assistant and tool integrationCustom implementation
  • Custom MCP servers and connectorsCustom implementation
  • Retrieval and business-memory systemsCustom implementation
  • Multi-step agent orchestrationCustom implementation
  • Scheduled reporting and sync jobsRecorded client work
  • Document and image intake automationCustom implementation
  • Controlled desktop and browser workflowsCustom implementation
  • Agent permissions, approvals and audit trailsCustom implementation
  • AI adoption and operator enablementCustom implementation
  • Source-cited technical knowledge assistantsCustom implementation
  • Hybrid search, routing and retrieval evaluationCustom implementation
Data, analytics & market intelligence
  • Data pipelines and API synchronizationRecorded client work
  • Market and account opportunity analysisRecorded client work
  • Custom BI and operator dashboardsRecorded client work
  • Data cleanup, matching and enrichmentRecorded client work
  • Pricing, margin and unit-economics modelsCustom implementation
  • Vehicle sourcing and auction intelligenceCustom implementation
  • Knowledge graphs and domain-data structuresCustom implementation
  • Specialist-model research and evaluationDevelopment scope
Custom software & business platforms
  • Internal business operating systemsCustom implementation
  • Custom admin and staff portalsRecorded client work
  • Customer portals and account experiencesRecorded client work
  • B2B marketplace platformsDevelopment scope
  • Native desktop applicationsCustom implementation
  • APIs, webhooks and custom integrationsRecorded client work
  • Developer tools and AI workspacesCustom implementation
  • Finance and billing dashboardsCustom implementation
Mobile & connected-device development
  • Native iPhone and Mac applicationsDevelopment scope
  • Device-protocol and diagnostic integrationsDevelopment scope
Infrastructure, security & reliability
  • Hosting, domains and email-preserving cutoversRecorded client work
  • Release and deployment automationRecorded client work
  • Database, identity and access controlRecorded client work
  • Application hardening and privacy reviewRecorded client work
  • QA, regression testing and release reviewRecorded client work
  • Performance and mobile experience repairRecorded client work
  • Monitoring, error triage and incident diagnosisRecorded client work
  • Self-hosted workspaces and backup planningDevelopment scope
  • Information security policy and control documentationCustom implementation

Internal systems demonstrate custom-build capability. Native device work and specialist model training include development projects. Coverage and support are agreed for each deployment.

An example engagement

From a business problem
to a useful handoff.

Illustrative scope, assembled from the capability catalog.

The starting point

A repeated process depends on copying context between tools.

The work

Design the data flow, connect the tools and make review, exceptions and ownership explicit.

The handoff

A working application or automation with permissions, checks and an operator handoff.

Download the capability book PDF / 32 pages

Let’s make the next stage work.

Tell us where you want the business to go and what is getting in the way. We’ll help identify where the right connection could make the difference.

Let’s connect your business